Tuesday, January 23, 2007

Screeching or Non-Screeching

Another airline bounces another disruptive passenger, this time it's AirTran who bounces a family with an uncontrollable, inconsolable 3 year old.

AirTran Airways on Tuesday defended its decision to remove a Massachusetts couple from a flight after their crying 3-year-old daughter refused to take her seat before takeoff. AirTran officials said they followed Federal Aviation Administration rules that children age 2 and above must have their own seat and be wearing a seat belt upon takeoff.
"The flight was already delayed 15 minutes and in fairness to the other 112 passengers on the plane, the crew made an operational decision to remove the family," AirTran spokeswoman Judy Graham-Weaver said.

Well done AirTran, well done. While I have some sympathy for parents with screeching kids, what parent hasn't been there, I think it's only reasonable to expect passengers of all ages to be seated before the plane takes off. If the parents can't seat their child in a timely fashion, the airline owes it to the other passengers to take care of business. Can you imagine what it would be like to sit there while some pint sized prima dona throws a 15 minute hissy fit?

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